Shopping for your new car can be one the most exciting times in your life. You’re a new car buyer, or you’re looking for something to better suit your lifestyle.
But… lets be honest, the thought of walking into the dealership still feels as daunting as ever. The last thing you want is to feel like you’re being ripped off because you weren’t overly sure of what to expect.
Here are our Top Tips to Remember at the Dealerships or read on to prepare yourself and walk in with confidence!
Whether you like it or not, this is something that you will need to do. Just to get a good feel of the car you have shortlisted.
Before you walk in, there are a few things that you should know about to save the legwork that comes with visiting dealers.
Here are the common questions that we’ve addressed:
- Is there a difference between regional and metropolitan dealerships?
- How long does the whole buying process take and what can I expect with a formal offer?
- After accepting the offer, how long will it take before I can drive the car?
- Do I need to service my car at the dealership where it was purchased?
- What is the cooling off period and is it important for me?
- Is there anything I need to check when picking up my new car?
Most dealers buy their cars from the manufacturers at the same price, whether they are based in metropolitan areas or regional areas of Australia.
Having said that, its important to note that regional dealers generally don’t get the same foot traffic as some of the dealers in some of the larger metropolitan cities like Melbourne, Sydney or Brisbane.
This means that regional dealers are more than likely to offer you a better deal because they wont be getting as many customers as some of the local dealers in the metro areas.
I’ve heard of quite a few buyers and our carloop users that have been able to get a better deal at a regional dealer than what they would have gotten if they had stuck to the original deal from a local metropolitan dealership.
This at times can be up to thousands of dollars of difference between the local and regional dealers.
So the buying process – post negotiation depends on a couple of things:
First is to see whether the car is in stock at the dealership or not. If not, ordering the car from the factory can take up to a couple of months.
This leads on to the formal offer, after you’ve negotiated, you may usually have to pay a deposit of a couple hundred dollars, then you will get a contract to sign with the dealer.
These are some of the main items on the contract along with a few other details
Based on that, the buying process will generally take anywhere between a week up to a couple of months depending mainly on whether the dealership has the car onsite with the specs that you are looking for.
If you’ve accepted the offer on your new car, even if the car is available at the dealership or their storage area, you’d still need to wait a couple of days.
This is where the dealership will follow the processes that the manufacturer has asked them to do.
This includes going through the car and getting the servicing department to do a pre-delivery inspection on the car. This makes sure that everything is how it should be and there aren’t any dents or dinks where you wouldn’t expect them to be.
This in our experience can take a couple of days, so even if they did have the car in stock, you’d still be waiting a few days before you can drive the car.
This is a pretty common question that most buyers have in mind that they buy a car… definitely not! You don’t have to take a car for a service to the same dealer that you bought it from.
You can take it to any dealer, so if you bought a Mazda CX-5 you can take it to any Mazda dealer and they’ll be able to do that service for you.
Alternatively you can take it to your local mechanics that are able to do a logbook service, and just by doing that, you wont be voiding any warranties.
The car will be covered under warranty as long as the mechanic can perform a logbook service.
I’ve heard this term come up a few times now and I still don’t really know what it is. This is something that all new car buyers should be wary of.
The cooling off period is basically a couple of days you have after you’ve signed the contract that allows you to void it in case you change your mind. You can get most of your money back without being locked in.
This generally is 3 business days that doesn’t include the weekends.
So if you’d like to use your cooling off period because you’ve changed your mind or something else has happened or you like another car, then you can cancel your contract, but you must do this by writing to your dealer and putting it in formally.
In the case of a new car, you’re more than likely going to lose 2% of the value of the car that will be handed to the dealer.
So, if you happen to pay 50,000 for the new car, that would be 1000 dollars you’d have to pay to the dealer to get out of that deal.
One thing worth noting, if you happen to buy the new car under a company name, then you do not have the flexibility or the option of a cooling off period, you will end up going through with the deal and paying fully for the car.
That’s exciting! So the new car that you’ve saved quite a bit of money for and have been waiting is now finally here.
So there’s a couple of checks that every new car buyer should do when visiting the dealership to pick up the car.
First is to inspect the car for any scratches or dents, and have a look at the kilometres or the odometer of the car just to make sure that its sitting under 100km if you’ve bought it new.
It shouldn’t really have much more than that or it would be considered a demo or demonstrator.
Why new cars may have scratches or dents? is generally when they’re transported from the port onto a truck and to the dealership.
During this process, there maybe some accidental dents or scratches that could appear, but the dealership should have taken care of those prior to the handover of the car.
Another thing that you should really check is the compliance plate.
The compliance plate is put on at the port when then new car has first arrived into Australia and it shows information like the build date or build year of the car.
If its a 2019 car that you’ve ordered and will be delivered, then it should have the build year of 2019 on it.
If the dealer said they would throw in a tank of fuel, check the fuel tank. If you asked for any extras such as Dash-cams, floor mats or any accessories, make sure they are all there before you leave with it.
Just go over the car and make sure they’re there and installed ready for you to drive out. This also includes window tinting if you decided to go ahead with that with the dealer.
Thinking about a new car? Make sure you know our things to check when buying a new car.